Last Updated: 26/06/2026
At RIGHT CLUB 24 PRIVATE LIMITED, we are committed to delivering your fitness, gym, sports, outdoor, and recreational equipment safely, efficiently, and on time. This Shipping Policy explains how your orders are processed, shipped, and delivered when you shop with us.
1. Shipping Coverage
We currently deliver products across India.
Orders are shipped to the delivery address provided during checkout. Please ensure that your shipping address, PIN code, and contact details are accurate to avoid delivery delays.
At present, international shipping is not available unless specifically mentioned on our website.
2. Order Processing Time
Orders are generally processed within 1–2 business days after successful payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
Processing times may be extended during festivals, promotional sales, or due to unforeseen circumstances.
3. Estimated Delivery Time
Our standard delivery timeline is:
Standard Delivery: 3–7 Business Days (depending on your location)
Delivery timelines may vary due to:
Remote or inaccessible delivery locations
Weather conditions
Public holidays
Courier service delays
Government regulations
Other unforeseen circumstances
Once your order is shipped, tracking details will be shared via email or SMS (where available).
4. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment.
Any free shipping offers or promotional discounts will be clearly mentioned on our website.
No hidden shipping charges will be added after your order is placed.
5. Packaging & Handling
We carefully package all products to help ensure they arrive safely.
Our packaging is designed to protect fitness equipment, sports gear, and accessories from damage during transportation.
6. Delivery Partners
We work with trusted third-party courier and logistics partners to deliver orders across India.
Delivery timelines depend on courier availability, serviceability, and operational conditions.
7. Delayed or Failed Deliveries
Although we strive to deliver every order within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control.
If your order is delayed, please contact our customer support team for assistance.
We are not responsible for delays caused by courier partners, natural events, government restrictions, or other external factors.
8. Incorrect Address or Failed Delivery Attempts
Customers are responsible for providing accurate shipping information.
We are not responsible for delays or failed deliveries resulting from:
Incorrect or incomplete delivery address
Invalid PIN code
Incorrect phone number
Customer unavailability during delivery
Refusal to accept the shipment
If an order is returned due to incorrect information, additional shipping charges may apply for re-dispatch.
9. Order Tracking
Once your order has been shipped, you will receive tracking details via email or SMS (where applicable).
You can use the tracking number to monitor the delivery status of your shipment.
10. Damaged Packages
If your package arrives damaged:
Inspect the package before accepting delivery.
If the damage is severe, refuse delivery whenever possible.
Take clear photographs of the package and product.
Report the issue to us within 48 hours of delivery.
We will review your request and provide an appropriate resolution in accordance with our Refund & Returns Policy.
11. Contact Us
If you have any questions regarding shipping or delivery, please contact us.
RIGHT CLUB 24 PRIVATE LIMITED
Email: info@rightclubsports.com
Phone: +91 8796373380
Address:
9th Floor, Office No. EPO-09-015
Emaar Emerald Plaza, Emaar Emerald Hills,
Sector-65, Bhondsi, Gurugram, Haryana – 122102, India